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My trip report from Lisbon Jan 01

Hi everyone and happy new year!

Nikki and I went to Lisbon in May 2011 and I have finally posted my trip report on  my homepage. As you will see it includes photos, links, videos etc. I have also made this interactive google map: http://gardkarlsen.com/Lisbon_Google_map.htm . It shows were some of the attractions are located and also the restaurants that we went to - you can click on the markers to get more info. I hope that this trip report can be of use to others traveling to Lisbon - get in touch if you have any questions or comments :-)

Regards
Gard
http://gardkarlsen.com – trip reports and pictures

Traders hotel Singapore Dec 10

IMG_0389I  stayed at Traders hotel in the period from November 15th 2011 until November 23rd – I booked this hotel for our Singapore vacation as I have stayed at Traders in KL (Malaysia) several times and I find it to be good and partially because I’m a Golden Circle member and about to reach Diamond status. You can get to the hotel in various ways – you can take the MRT and walk from Orchard station but it will be a bit of a walk if you are dragging along a big suitcase. The best budget way is probably to take a bus that goes to Tomlinson road which is basically just around the corner from the hotel. We arrived at night after a long flight from Europe so we decided to just take a taxi to the hotel and that cost 30 Singapore dollar at night (prices will vary if it is during the busy period or not etc).

IMG_0391Check in was fast and efficient and we got room 1513 on the 15th floor. The hotel was opened in 1995 and you can see that the hotel is starting to age a bit. The room we got was smaller than the rooms at e.g. Traders in Kuala Lumpur but I guess this is a general issue in Singapore. The room itself had a king-size bed with just one large duvet which worked out fine. The room was with light color wallpaper and a carpet on the floor. Due to the small room and the light walls you could see that people had bumped into the walls and left marks here and there. Apart from that there was room to put down one suitcase – the other one had to be placed on the floor. There was one chair but no table but there was also a desk and a chair. The desk included quite a lot of stationary and I don’t think I have seen that before (stationary like scissors, yellow pen marker etc).

IMG_0390The bed was quite comfortable and from the side it was possible to control the fan speed of the air con (but to control the temperature you had to use a knob on the wall) and the lighting in the room. There was a flat screen TV in front of the bed and some sort of strange “art work” hanging over it. The view from the room was to the pool on the 4th floor. There was also a mini bar behind a strange wooden door which sort of covered it – it contained just a few drinks but as we were staying on club level we could get free drinks in the club lounge all day.

IMG_0392The wardrobe included some hangers and some drawers and the wardrobe also contained a small safe.  The bathroom was really, really tiny – and with one sink, one toilet and one bathtub there was basically just room for one person in there. The bathtub had a shower option and a shower curtain prevented water from splashing everywhere. This is not my favorite shower solution but it worked. As at Traders in KL there was also a range of amenities ranging from shampoo, body wash to a comb, hair band etc. There was also a bit of smell in the bathroom – nothing really bad but maybe it was the smell of a damp shower curtain?

IMG_0744We got several bottles of water each day complimentary but it is also possible to drink the tap water in Singapore. Internet is now free on all Shangri-La and Traders hotels and we did have to log in every day with room number and a password but it worked out pretty good even if we had several devices connected. The location of the hotel is not bad at all – located on Cuscaden road it is 650 meters from Orchard road. On Orchard road you have to walk another 400 meters to get to the Orachard SMRT subway station. But if you want to take the bus there are also bus stops nearby. There were always taxis around and they do run on meter. There is also a shuttle bus that takes guest to the Orchard road SMRT station every hour.

IMG_6832We had breakfast in both the lounge and at Cafebiz (on the ground floor). The lounge is located on 17th floor and the breakfast here is not as lavish as in Cafebiz. In the lounge you can get some cereal, bread, a few hot dished, eggs made according to your wish etc. It provides a breakfast with a view in more a more quiet environment. The lounge is also the place where you can get afternoon tea or evening cocktails if you stay at Club level. The evening cocktails were served from 5.30 to 7.30 pm and also includes some snack food – but remember there is a lot of good food to eat in Singapore so don’t eat too much in the lounge ;-) The girls in the lounge were helpful and nice but we didn’t really use the facilities that much. The lounge seems to be in need of a bit of an upgrade – and how about replacing those uncomfortable chairs by the window ;-) The breakfast at Cafebiz is more lavish and typical for 4 and 5 star hotels in Asia. Here you have a wide selection of basically everything that you can imagine for breakfast and a bit more ;-) It is of course much bigger than the lounge and nosier.

On the 4th floor there is a pool and it can be worth a visit if you want to cool down a bit as it is more or less always 30 degrees in Singapore. Right next to the pool is the gym and it contained new equipment it seemed like. There is also a spa connected to the hotel and a Swedish type massage for an hour cost about 100 Singapore dollar.

Conclusion
All in all I’m quite happy with the stay at Traders hotel. At 330 Singapore dollar (250 USD) + taxes, the hotel room was quite expensive but Singapore hotels are expensive it seems like. The room was on the small side and the bathroom was really tiny – but at least we had access to a good breakfast and the option of evening cocktails. The service at the hotel is very good and the location is not bad at all – but it would have been better if it was a bit closer to the subway station.  I wouldn’t have any problems with recommending this hotel to friends and family.

Gard
gardkarlsen.com – trip reports and pictures

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Experience on Lufthansa A380 Nov 28

I just had the pleasure of going on a short vacation to Singapore. The trip came about when Lufthansa had a great offer from Norway to Singapore in connection with starting the use of the Airbus A380 on this route. Here are some of my observations after flying a 12 hour flight in economy class.

IMG_6603As I have a SAS Eurobonus Gold card we had access to the Lufthansa lounges in Frankfurt. There is actually a lounge by the gate (E5?) for this flight but the lounge was quite small and was not very cozy. Anyway, boarding was fast and we had seats in the front cabin both ways (rows 55 and 56). Upon entering the plane the blankets and headset was already placed on the seats which I think works out pretty good.

IMG_6610I have had to joy of flying A380’s before (both with Singapore airlines and Emirates) but never on economy class so I was kinda excited to see how it would be. The seat itself was OK and as usual you just have enough space – the cabin is in a 3-4-3 configuration. On long flights on economy class I think the entertainment system is one of the key factors and the Lufthansa A380 has of course a screen for each passenger. The size is not bad but I was kinds disappointed by the selection of movies – on Emirates it seemed like they had an endless list of movies but I found it rather limited on the Lufthansa flight. And the screen itself is touch screen but I had a bit of problems of maneuvering around. Maybe I was not aiming correctly but I felt like I had to press several times to choose the things I wanted.  The headsets are collected before touch down but they keep on running the movies all the way until the wheels hit the ground so bring your own headset if you want to catch the last part of the movie.

IMG_6614There are also games to be played but there is not game control that comes with the seat – you have to ask for this from the crew. I asked for it and got a small cube that folded out to be a game controller. This had to be plugged into the USB connection under the arm rest (kinda awkward position) and after that it was game time. But the game controller feels a bit flimsy and it was not very easy to play with it. The control for light, calling the crew, volume etc is placed on top of the armrest. The placement doesn’t seem to be ideal as it looked like people where leaning on top of it and with their elbow they would press the buttons and hence you could see the lighting go on and off in some seats.
Sleeping comfort. Well, as a friend said “economy class is economy class…it doesn’t really matter if it is in a new plane“. Sleeping on economy class will never be easy as it is hard to find a good sleeping position when sitting upright. One nice feature on the seat is the head rest where you can fold in support on the sides so that you have something to lean your head on.
Service on board was pretty good – we got a drink to start with together with some nuts and after that a meal was served along with more to drink. They also came around later on with more wine and even cognac and Baileys. 

So all in all: I would have enjoyed seeing a better movie selection and I would like to have a better game controller. But it is a huge step forward compared to long haul with Lufthansa 747 where they used to only have a screen hanging from the ceiling ;-)

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My hometown Stavanger and the surrounding area Sep 18

Here is a nice video that I found focusing on Stavanger and the surrounding area. It is a pretty accurate presentation…but the weather is not always that nice Winking smileYou can find more information about Stavanger and the area on http://www.greaterstavanger.com/

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Video from the Pulpit Rock (Preikestolen) Sep 04

As I live in Stavanger, I have had the pleasure of visiting the amazing Pulpit Rock (or Preikestolen as it is called in Norwegian) many times. I went there in June 2011 and the weather was perfect for trekking. Here is a short video showing you what you can expect if you do this trek in the summer time. You can also read more about it in this trip report.

Regards
Gard
gardkarlsen.com – trip reports and pictures

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A suite at St. Regis in Bangkok Aug 29

I stayed at St. Regis in Bangkok earlier this year and it was a great stay as the hotel is brand new and it is a quality hotel with an amazing view. Here is my review from the visit earlier this year: http://gardkarlsen.com/blog/?p=922 . I went back there recently and I got upgraded to a suite this time and I got a HUGE room with an amazing bathroom. Below is a video that I took that shows the room – if every hotel room could be like this Winking smile

Regards
Gard
gardkarlsen.com – trip reports and pictures

Not a 5 star hotel–but decent enough at a good location Jul 31

IMG_9855When we started looking for a hotel in Washington DC it was as usually a bit tricky as we have never been to the city before and hence it was not that easy to understand where the best location would be.  We first started looking at Westin but the feedbacks were not that great and we also wanted something a bit cheaper as we were staying for 10 days. In the end we decided to go for Washington Plaza as it seemed to have a good location, because it had a pool and because the price was not bad. I booked the hotel on Expedia and it was 890 Norwegian kroner per night (which is about 165 USD these days) including all taxes but excluding breakfast.

IMG_9849We took a Supershuttle from the airport to the hotel and arrived late afternoon. The hotel is located at Thomas circle. The check in was fast and we got room 232 with a view towards the pool and Thomas circle. I think the hotel has been updated recently and they were still working on a room/suite on our floor. Our room was not very large but the layout was not bad. The bed was what might be called super king-size  as it seemed to be like 2 meters wide and hence it took up a fair bit of the room. In addition that this there was a chair and stool but we used this for storage space for all the fancy pillows from the bed that you don’t really need in the first place. Apart from that there was a desk area which included the desk, stand for the TV and space for keeping one suitecase as shown in one of my photos. When I checked out the room I thought here would be a small fridge under the TV but that was not the case – it was empty.  The walls were painted in light colors and there was a carpet in more or less the entire room.

IMG_9857Upon entering there was a door on the left hand side that led to a room that included the safe, a “wardrobe” (meaning a few hangers on a bar over the safe) and the sink with amenities. I always think it is a bit weird with a sink area with carpet underneath it. Another door led into the tiny bathroom which included the toilet and a bathtub with a shower option. The shower curtain was actually quite good as there were two layers and this seemed to prevent the water from splashing everywhere. It would have been great with better ventilation in the bathroom. There were some amenities but not very impressive in any way – I was glad I brought my own stuff. There was also an iron and an ironing board by the wardrobe and it is always good to have this in case you need to iron some shirts. The hotel also offers laundry service.

There was also a bit of turndown service in the evening and we got a couple of bottles of water – you can also drink the tap water but it does taste and smell a bit of chlorine.  It was also excellent that the hotel offers free wifi – we got a username and password when checking in and we could use this on our different devices.

IMG_9854There was a coffee maker in the bathroom (on the sink) and we tried it once but it took forever to make a cup – so it was easier to just enjoy coffee in some of the nearby coffee shops. The aircon in the room could be controlled to keep the room at a certain temperature. But to do this it would turn on and off all the time and the draft from it was very noticeable. But I was glad that we had aircon as it was really hot in Washington during our stay there. The room also had a door leading out to a common balcony which had stairs leading down to the pool area. The pool area had quite a lot of sunbeds and in the afternoon it seemed to be a popular spot as you could also buy cold drinks from the bar there. And the small pool was quite crowded by kids and adults that wanted to cool down in the summer heat. There was a life guard on duty and the pool was actually 8 ft deep in one area.

IMG_9851Thomas circle is quite busy with traffic and at night it was easy to hear the traffic noise in the room. The regular traffic noise was not a problem but it seems like ambulances and firetrucks use the sirens in a very active way! The location of the hotel is not bad at all – from the hotel to the Mall it is about 1 mile (about 1,6 km) so we walked there several times. We also walked to McPherson metro station located about 500 meters from the hotel (it took about 10 minutes). But one of the best ways to get around might be taking the bus – there is a bus stop right by the hotel and you can e.g. take the Circulator bus to get around.  We did feel very safe in the area and we walked to U street, Dupont circle and the Mall at night. The hotel has a small kiosk in the lobby area where you can buy postcards and snack. In the same area you can also find an ATM which is handy. You don’t have to walk very far to find restaurants and cafes either – within a block or two you can find Starbuck’s, Au bon pain, the brown bag etc so it is not a problem finding a place to have breakfast.

Conclusion
This is not a fancy 5 star hotel but it was a pretty good hotel for our Washington DC vacation. The location is quite good and the area feels safe. The room was a bit on the small side and the amenities were not great. But it was great to have free wifi, access to pool on warm days and to have aircon to keep us cool at night. I would not mind staying at the hotel again and I would also recommended to friends and family.

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Shangri-La Sydney: amazing view and amazing staff Jul 01

IMG_6086We decided to stay at Shangri-La in Sydney as it looked like it had a good location and as we are Golden Circle Jade members. We took a taxi into the hotel from the airport and in the lobby area there was a long line of people waiting to check in and out. But we asked one of the staff and we were sent to the horizon lounge on level 30 were we got a great welcome by the lovely Emily. There was a line of people waiting there as well but at least there we could sit down after a long flight and relax while waiting for the check in. And what a view there is from the Horizon lounge on the 30th floor! I think this must be one of the best locations and views in Sydney as we had a great view to Sydney Harbor Bridge and the opera house from the lounge. We enjoyed some coffee and juice in the lounge while Emily checked us in and I got room 3417. I booked this online and I had to pay 305 AUD for the room – as we were booking my colleague got the last room on the Horizon level (executive level) but when we checked in I got a complimentary upgrade to Horizon level. It was also possible for me to pay to get access to the horizon lounge but as I where there with a colleague it was sufficient that he had access.

IMG_6088My room was located on the 34th floor and it looked good at first glance. A hallway lead into the room and the bathroom and wardrobe was to the left. The room had a soft and light brownish carpet and the main item in the room was of course the bed with a golden bedspread. There were two chairs with a small table and on one of the walls there was a desk for working and a small desk that contained some fruits that I got and underneath was a small fridge. The wardrobe contained hangers, a safe and a robe.

The bathroom was old school with yellowish tiles and patterns on the floor. But there was both a shower corner and a bathtub and the amenities included shaving kit, toothbrush, emery boards, bath salt etc etc. The shampoo and shower gel was very nice and I enjoyed them during my stay. The best part of the room was maybe the incredible view. Located on the 34th floor I had a view towards the harbor including the opera house and I could see the sun rise every morning – just incredible.

IMG_6089The location of the hotel was pretty good at least for me as I was working in the city center. And from the hotel it is only a couple of minutes walk to “The rocks” area and down to the harbor.  We used the lounge quite a lot as we were working there after the regular work hours. The staff in the lounge on the 30th floor was just great – we experienced service that we normally just experience in Asian countries. A bit thank you to Emily, Jasmine, Jerry, Alexis and so on for being so generous to us. At night there is complimentary drinks and snacks from 6 to 8 and it is always a bit tempting to have some – the stuff they had to eat was quite delicious so be careful to not eat too much if you want to enjoy a dinner later on. They were also very, very generous with the drinks and they had various wines to offer – but a word of advice to the staff: you should be careful calling the Australian sparkling wine for Champagne ;-). We also had breakfast in the lounge and they had a small selection of stuff that you need for breakfast there.

We had to leave the hotel early one morning to fly back home and we left at 5.30 AM. When we came to the lobby they said that we could get the hotel car to take us for 50 AUD in a big BMW X6 – we used this offer as it was the same that we paid the taxi when going from the airport to the hotel.

IMG_6097But there are always some things that can be improved. The lounge is located on the 30th floor and stretches up to 34th floor. I’m not sure if this was the problem but it was more or less always freezing in the lounge and we were sitting around with jackets on. We told the staff several times but as it was central heating there was not much they could do about it. The lifts were also a bit moody – some would read the cards to get to my level and some would not, some would indicate when arriving at a floor and some not. And I did not get the small things that I’m entitled to as a Jade member but it didn’t really matter - I was just happy with the room upgrade. All in all this was a great hotel experience. The rooms might be a bit too old school for me but they seemed to be in good condition. I also enjoyed the view, the complimentary wi-fi in the room and lounge and the incredible staff in the lounge. Travels would be so much fun if all hotels were like this.

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St. Regis Bangkok: new luxury hotel with quality in all the details Jun 25

IMG_6023I have been to Bangkok a few times and I have stayed at hotels like Plaza Athenee, Sheraton Sukhumvit, Westin, Lebua, Centara CentralWorld, Le Meridien etc just to give some sort of idea of my experience with hotels in Bangkok before reading this review. I normally try to stick to Starwood hotels these days as I have a Starwood gold card and that can of course bring some benefits. This time I choose to stay at St. Regis as they had a special opening offer as the hotel opened recently and because the location seemed pretty good. As usual I booked the hotel online of Starwood Preferred Guest and the rate was 7300 Bath excluding taxes. This offer also included breakfast for two or dinner for two, complimentary internet and a 1000 Baht voucher for Elmis spa.

IMG_6007Getting the airport taxi staff to understand where we were planning on going was not easy. First of all it is a new hotel in Bangkok and Thai’s normally struggle with some of the sounds in the St. Regis name. But we explained that it was on Ratchadamri road and next to another hotel. At the hotel we were welcomed and a woman took us to the reception on a higher level. Check in was not done in the regular way standing at a desk – instead it was done by sitting down in comfortable chairs while getting everything sorted out. Check in went fast and I was taken to my room 2005. The room was very impressive at first glance – IMG_6006the floor being with white tiles to start with and the rest in darker wood. To start with there were the usual wardrobes with lots of hangers, a small safe, robes etc. There was room enough for my large Samsonite suitcase to be placed between the wardrobes and I appreciate that. There was a large Samsung TV and in the furniture underneath it there was a fridge that even included a half size bottle of champagne – you don’t see that every day in hotel fridges.
IMG_6008The bed was huge and quite comfortable but the pillows were a bit too big and hard for my liking. There was also a desk with two chairs and a two seat sofa with a small table. And then there was a beautiful view of “The Royal Bangkok Sports Club” from windows stretching from floor to ceiling. The bathroom was set up it a genius way – there were sliding doors between the bedroom and the bathroom and hence it was possible to make it into a full room with 4 walls. The bathroom was tiled with light tiles, included huge mirrors, a modern style bathtub, two sinks and a large shower with a huge rainforest shower head. There were also very good amenities and the shower soap even included some scrubbing grains. There were also tooth brush, shaving kit, mouth wash etc. The towels were huge and soft. The toilet was in a small separate room in the bathroom and I think that it a good idea.

IMG_6012The breakfast was included in my room rate – I normally don’t eat that much breakfast but it is always interesting to take a look at the selection. Some of the Bangkok hotels have an enormous selection of food at the breakfast buffet. At St. Regis it seemed to be toned down a bit and hence it was not as impressive as other buffets. But the hotel did have all the stuff that you normally need – bread, selection of cereal, various fruits, various cold cuts of Italian ham and sausages, a selection of eggs in various ways made according to your order. I did not try the restaurants at the hotel but they have a hotel bar with the same great view over the sports club. There was even a sword on the bar and it seems like they use this every night when opening the champagne bottles.
The pool area was not huge but it actually looked like there was quite a lot of sun during the day in the pool area. In addition to this it seems like they also have a nice spa and exercise room at the same floor.

IMG_6011Location of the hotel is very good – as you have the skytrain station right outside the door it is easy to get around. But you can also walk if you can stand the Bangkok heat. It is only about 700 meters to CentralWorld or a bit longer to the start of Silom road.
But there is no such thing as a perfect hotel and here are some of the things that can be improved or things that didn’t work out quite as I expected at the hotel.
The internet was complimentary in my room rate but normally this is something that costs like 500 Baht per day. In these modern days I would like to see the internet for free at hotels. The internet also stopped the second I checked out of the hotel!
I also had free pressing of 4 items in my room rate and I got in touch with the butler service to get it picked up. But when I came back to the hotel at night the shirts had not been picked up and were never picked up at all.

The shower was great but the problem was that it was leaking out on the bathroom floor – I hope this is fixed soon as it is annoying with water splashing around on the floor.
When I booked the room online I got e-mails from both the reservation desk and the butler service asking me the same questions. This shouldn’t be necessary.

Conclusion
IMG_6005Despite of the few problems that I have mentioned above, I have to admit that this is one of the best hotels that I have stayed at in Bangkok and even around the world. The reception was great and the staff seems to be highly focused on giving the customers an exclusive experience. The room itself was beautiful and there seemed to be quality in all the details ranging from furniture, leather casings for everything to the great amenities. When I checked out I mentioned some of my “problems” as a feedback to the hotel and this was picked up by the assistant manager. She gave me her card and took the time to listen to my feedback and I appreciate that. I would not hesitate to stay at the hotel again if the price is right. It is a true luxury hotel! You can find more info on the hotel homepage.

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Things that annoys me just a bit.. May 22

I travel a bit both for pleasure and business and there are a couple of things that annoys me just a bit. It is not like I loose any sleep over these issues but they do puzzle me. First up…picture that you are landing with a plane somewhere. After the wheels touch the ground the flight attendant normally starts announcing “Welcome to [the city you are landing in], please remain seated with your seatbelt fastened…etc etc” You know the drill if you have been on a few flights. In Norway they also announce that cell phones should be remained switched off (as e.g. SAS does not allow flight mode during take off and landing) until the fasten seatbelt sign has been switched off. So what is the first sound you hear while the announcement is in progress? Of course it is the start up tune from various Nokia, SonyEricsson and other cell phones. I’m not sure it would kill people to just respect the rules and keep the phone switched off for another 60 second (it doesn’t take long to park at the gate at e.g. Stavanger airport) – is it really that important to switch on the phone to check your messages? Most of the time the passengers have to wait a bit inside the plane after it has been parked as it takes a bit of time for passengers to disembark. This means that you actually have a chance then to switch on the phone.

The next thing that puzzles me is the situation around the baggage belt. For some reason people rush to the baggage belt and most of the time they get there before their luggage. So where is the natural place to park your trolley? For most people this seems to be right next to the belt…as close as possible so that no one else can squeeze between the trolley and the belt. I’m not sure why people do this…it is not like the baggage will come any faster due to this. This wall of people and trolleys makes it almost impossible to see when the suitcases comes onto the baggage belt and when it does, you have to break through the wall of people to get it. And even if the people are about to get a 25 kg heavy and huge Samsonite suitcase right into their legs, they still don’t want to move as they want to make sure that they occupy the little space next to the belt. This has been mentioned on various travel sites and this normally sparks a debate. In the debates almost everyone agrees that this is annoying – so how can it be that 99% of the passengers coming out of the plane is squeezed into the baggage belt? I guess we will never know Winking smile

Regards
Gard
http://gardkarlsen.com – trip reports and pictures

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