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Flight to Hong Kong – Lufthansa First Class Sep 28

At about 5.30 PM one of the staff came over to me in the lounge and said ”Mr. Karlsen. The flight to Hong Kong is ready for boarding”. So I packed my stuff together and went with him downstairs where I got my passport back from the First Class lounge tiny little passport control and then I was handed over to a driver that took me to her Mercedes S400 Hybrid…she told me that they had only had the car for about 2 weeks so it was brand new. The Lufthansa First class lounge experience was great – the service was impeccable and both food and drink selection impressive – going to a SAS lounge after this will never be the same.

My driver took me to the Lufthansa 747-400 plane and she walked me to the door of the plane before she said goodbye and I was handed over to the staff on board. It has been a long time since I had the pleasure of walking up the stairs to the top floor of a 747. The Lufthansa first class is located on the upper deck of the 747 and there are about 16 seats there. They seem to be a bit old and I understand that an upgrade is being planned in the end of this year. I had seat 83 K which is by the emergency exit so there was lots of space. But note that there is a permanent “trolley” here where they store drinks. Some have mentioned this as a problem but I didn’t think this was an issue.

My FA asked me right away if I wanted something to drink…so I went for the Champagne, The champagne of the day was Piper-Heidsieck Cuvee Rare. I have to say that after being through Bollinger, Taittinger, Taittinger Rose and several types of red wines in the lounge, I was not really capable to tasting the fine qualities of the Piper-Heidsieck – but it seemed pretty good. When I asked my FA what kind of champagne I was drinking he informed me and then he asked “Why? You didn’t like it?” – not sure why he assumed that. After about 40 minutes we were pushed back and rolled across their airport to get ready for takeoff. Takeoff feels different when seated on the upper floor that’s for sure. Before takeoff we got slippers, a toiletry bag and pajamas. The FA asked about my size and I was like “I don’t know…what do you think?” He seemed a bit bothered by this – I guess he have heard it before. But I ended up with Large to extra large that was a bit too big for me.   The toiletry bag was pretty big but didn’t really contain that much. Ear plugs in a holder, a tooth brush and tooth paste, a comb, a face mask, a moisturizer and a shoe horn.

After takeoff we got a warm cloth soaked in water. I’m not sure what fragrance that was used but the scent was great :-) After about 30 minutes in the air the first class started their service  by putting a cloth on the table and handing out an appetizer…tuna fish with orange or something like that, I even got a real rose stuck in a hole next to my table. It was a nice touch I guess but it is not something I will miss if they remove it from the service. The tuna fish was great but it would have been great if they staff had informed me about what was being served. I also got menus by the way explaining what kind of drinks and food that I could expect

For starter I had the option of Caviar, crawfish, watermelon with goat cheese and tartar of goose breast. Next course was the option between a salad or spicy lemongrass soup and main course options were prawn, mushroom and pancetta stew, swordfish with beans, pumpkin ravioli and sugar or spice duck breast.
My FA took my order and while I was waiting I watched a bit of Angels & Demons on the TV screen. And this is one area where Lufthansa scores pretty low. The screen for each seat is TINY and can’t be compared to the Emirates option at all. When I flew Emirates A380 on business class I had a 17” screen or something  like that and on Lufthansa it is like 10”. But it is video on demand so you can pause it and stuff but the screen is jus t too tiny. About 1 hour into the flight the start was served and I got a nice portion of caviar. I think caviar is a bit like fois gras….it is great but only in small quantities :-)

I guess the FA had seen that I was taking a lot of photos so she kindly offered to take a photo of me ;.) The female FA did a good job by the way but I’m not sure I understand why she kept on addressing me in German to start with every time she spoke to me. Yes, I know that you would all like people to talk German but it is not really going to happen just because you start your conversation in German ;-)
The caviar was served with lemon, onion and some kind of sour cream on the side. From there we moved on to the salad which was a bit on the boring side but still pretty good.  For main course I chose the duck breast with polenta and spinach. Not bad at all and the duck has a lot more character than e.g. chicken.  But the combination of a chunk of meat, a scoop of polenta and a heap of spinach doesn’t really scream fine dining.

When dessert came around my female FA just skipped me for some reason…I guess she looked at me and thought “You’ve had enough” or maybe it was just a slip of the mind ;-) But I grabbed my male FA and asked him if I could get the pear tart with brown butter ice cream which tasted great with some decaf coffee and some Baileys. So after a loooong day it was time to call it the night. I went to bathroom and brushed my teeth and slipped into the pajamas and went to sleep. The chair was actually very comfortable as a bed and it felt like it was possible to recline it all the way back to a proper bed. I did sleep until I was woken up for breakfast ;-)

When I was woken I had a slight hang over from the drinks last night but that’s how the cookie crumbles right? ;-) Once again we were handed the cloth that smelled excellent and I also used the opportunity to slip into normal clothing again. The breakfast was a bit strange…the female FA asked if I wanted muesli but what I got was some sort of sour cream mix…and then I got honni corn on the side. I was not sure that that was it…but all of a sudden I was also asked if I wanted some scrambled eggs and bacon. All in all not a bad breakfast but it would have been great to get some information about the options…or maybe I didn’t read the breakfast menu well enough.

All good things come to an end right? And after about a 10 hour and 30 minute flight it was time to land in Hong Kong. After a steep descend we landed at Chek Lap Kok airport in Hong Kong. If I were to give a conclusion of this flight I would say that Lufthansa delivers a very good product from the lounge to the flight experience. The service on board was good and even with their old layout, the seat was very comfortable and gave me a good night sleep. The food amd drink selection was also very nice. One area where there is room for a lot of improvement is of course when it comes to personal entertainment. The screen today is just too small compared to the competitors and even if “Size doesn’t matter” it was still just too tiny. When I checked the price of a round class ticket on first to HK, I think it was like 75000 Kroner (about 13.000 USD). I wouldn’t mind flying first class every time I travel but I’m not willing to spend that much on the ticket ;-) So I guess I have to save up some SAS points again so I can try out first class on a different airline.

Get in touch if you have any questions or comments :-)

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8 Responses

  1. 1

    You must have not flown Economy on the LH747 yet. It is the most “dreaded aircraft” in the entire LH fleet.

  2. 2

    Yes, I have flown LH economy class as you can see here . Yes, it was not great but the service is not bad at all. But the personal entertainment sucks…

  3. 3

    I flew LH first class only one time FRA to BOS on the upper deck of B747-400. My impressions were similar to yours. Great food and service but insufficient toiletry bag and small tv screen. B747-400 are a bit more than old and should not be compared to the new Emirates A380. Lufthansa has individual tv screen on the longhaul aircrafts A340-600 and A330-300. I do not think they are going to renew the interiors of the 744s and the entertainment system on 744s, not only first class but also economy and busness, as they have ordered n. 15 A380 and n. 20 B747-800 where the latest stuff will for sure be available. It is only a matter of waiting a bit longer……

  4. 4

    I meant individual tv screens in economy of A340-600 and A330-300….

  5. 5

    I am glad You enjoyed LH First. Tks for the pics of the duck. I will fly and feed on Your menu next friday. I will choose the beef tenderloin. Just for Your next time. It is usually possible to get at the very least caviar AND the first course.Often when loads are light in First You get all the appetizers. And, generally, salads never taste good in the air. Go for the soup option instead. If not satisfied when the meal is done, please tell the FA. They can always round up something if Your tummy rumbles…They are there in order to take care of You :-)

  6. 6

    Gard, thank you very much for posting all this useful information. Your descriptions are really accurate. I am trying to make up my mind if I should fly from HK to Paris (first class) on Turkish, Lufthansa or Thai. I’ve been a couple of times on TK first class and the service is great; however I get so frustrated with the poor language skills of the flight attendants. They are not able to explain anything properly because of their poor English. I’ve flown LH Business and I was not really impressed. In fairness to LH I must say that it wasn’t bad either, but services is poorer than on TK.

  7. 7

    i am flying LH first class 3/11. what seat would you suggest?
    thank you.

  8. 8

    I’m not sure it matters that much if you are referring to flying first on the 747. But if you choose the row that I had you will at least get some more space :-)

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