The First class lounge has been voted the best first class lounge in the world but I’m sorry Thai Airways…I have to object and say that this is not correct. The best first class lounge is in Frankfurt (Lufthansa First Class Terminal) but that is a different story that you can read about here (XXX). But the first class lounge in Bangkok is great –you have lots of good chairs, separate rooms if you are traveling in a group, lots of good free drinks (but only Moet and Chandon champagne) and a good selection of food. You can also take showers, get a PC to get online, the wifi is free etc. But there is also a Royal Orchid Spa where you can get a massage complimentary! There is no better way of starting a long flight than having 1 hour full body massage!

When traveling in June 2012 there was a bit of fuzz as we were supposed to travel through London but when we checked in we got another routing via Frankfurt. Luckily the two flights had take-off at approximately the same time and the advantage was that we got a Boeing 777 leased from Jet Airways instead of an old Boeing 747. Due to this we got a first class with separate compartments like you can find on Emirates first class and Singapore first class. There are only 8 first class seats on the 777 (in a 1+2+1 configuration) and we got first class treatment the moment we got in there. The headset was already in the seat together with the duvet, menus etc. It didn’t take long before we got offered some drinks to start with and it is hard to say no when they ask you if you want a glass of Dom Perignon champagne

I was seated in 2A and I got a HUGE seat by the window. It resembles the seat that you find on Swiss airlines first class where you have a big seat and an ottoman in front and when reclining you form one bed. The difference between Swiss and this Thai flight was that the Thai flight included a small compartment where you can close the door to get more privacy around your seat.  Like on Swiss the table is HUGE and it is so large that you can actually invite a guest to come and sit with you so that you can dine together and face each other while you are eating –how great is that? The remote on the Boeing 777 were a bit confusing as there is one large remote just to cover the seat adjustments and then there is one regular remote to control the multimedia. The Thai AVOD system is quite good and it was displayed on a large 17” (or is it 20”?) screen so seeing movies etc was not a problem.

It was a bit scary to look behind the seat of the first class seat btw – there was lots of trash there so I’m not sure there are routines in place to handle this – it could have needed a round of vacuuming! The toiletry bag that we got was OK and the TUMI bag included stuff that you normally need: lip balm, mouth freshener, brush, tooth brush etc.  When the service started we started getting hot and wet cloths and I can honestly say that I have never gotten that many in my life before! We got these lovely warm and scented clothes both before and after meals!

When the table was set for two it was beautiful with the Thai logo stamped into the butter and fresh bread served. We got real caviar to start with (with garniture), followed but a salmon dish and topped up with a slow cooked beef cheek. One of the pieces of the beef cheeks was quite tough but the rest of the pieces were delicious. We also got an ENORMOUS cheese platter – me and my friend could have easily have shared this and not been able to eat it all but instead we got two large portions of cheese each! The dessert was a bit of a disappointment – I got a small chocolate cream and a pretty dry “muffin” with custard and berries on top.

The great thing about having a small compartment is that it is easy to get some privacy to be able to slip into the pajama that was handed out. The seat with the huge table in front is also perfect for pulling out the PC and working a bit. The only problem in my seat was that someone had stuck something into the power socket so I wasn’t able to get power to my PC and they didn’t have a plug adapter either. The table was a bit hard to move back and forth – so hard in fact that my friend and I had to really put our muscles into moving it. In the process of moving the table I managed to get my finger sliced but the flight attendant was there to patch me up.

The flight time from Bangkok to Frankfurt is about 10-11 hours so there was time for another food serving before landing. This time I started with breasola served with a mix of mozzarella and tomato and it was delicious. After this we got a tom kha gai (a typical Thai chicken soup which is creamy, a bit spicy and a bit sour) and the main dish was a chicken breast served with garlic mashed potatoes. Having chicken breast on flights is normally not a good idea as it normally becomes quite dry but this chicken was actually quite good. Once again the dessert was nothing special and I was a bit disappointed by that. But you can enjoy some very good cognac if you are into that – they served Otard Extra 1795.

The service onboard was great and we were mainly served by two flight attendants and towards the end of the flight they came to say goodbye with a traditional wai. I tried to talk a bit with the one flight attendant to hear what her work schedule was like etc. but she seemed to be very professional and didn’t seem to be interested in getting into personal details which is fine.

All in all this was a great experience. The spa treatment at Bangkok airport is great before going on a long flight and the small suites on board the flight is perfect if you want a bit of privacy for working or for sleeping. As they provide a pajama you can slip into a comfortable outfit while enjoying the great food and drinks served. Thai Airways might not have the same modern layout as you can find on Singapore Airlines and Lufthansa these days but this will change soon when they introduce the new A380 (see presentation here http://www.youtube.com/watch?v=O6Us4r02JRk ). I had a great flight from Bangkok to Frankfurt on Royal First Class and I look forward to flying with them again. If you want to read about a previous experience on Thai Airway first class (on a Boeing 747) you can read this blog entry: http://gardkarlsen.com/blog/?p=497

Regards
Gard
http://gardkarlsen.com – trip reports and pictures

I had seat 2A on this TG922 flight and the seat was located in the very nose of this 747 and on my flight and of the 10 first class seats I think 7 were taken. The configuration here is not bad at all as the seats are big and with an ottoman. But there are only 4 seats that are connected so make sure you get one of these if you are traveling as a couple. The headset and toiletry bag was already handed out to the seat and the toiletry bag includes stuff as mouth freshener (good idea), Evian face spray??, lip balm, tooth brush, eye shades, socks etc but no ear plugs. Slippers were also handed out already to start with. A pajama was handed out and it was in a pretty funky purple Thai color…I think I prefer the dark blue Lufthansa one.

When I first sat down I was of course offered champagne and it was Dom Perignon vintage 2000 and it was not bad at all. Takeoff from Bangkok was pretty uneventful even if it was raining pretty badly and soon after we got more champagne and some large nuts. What was a bit strange was after a while in the air it felt like drops of water were dripping from the ceiling. But when closer it seemed like it was small pieces of ice – I guess it was condense water which got frozen but it was weird seeing this fall into the cabin.

The menus were handed out in a big folder and included both the food menu and the drink list. There were two servings on this 11 hour flight and I’ll get back to that later on. The drink list included wines such as Chablis Premier Cru, Fourchaume 2006, Rully 1er Cru 2000, Chateau Haut-Sarpe Grand Cru Classé St. Emilion 2004 and Pommard 2002. I didn’t mind that the serving didn’t start right away as I had to check out my seat and take pictures of the details there. As I mentioned, the seats come with an ottoman which can be used to keep your feet on. But it also acts as a chair if you want to dine with someone – quite clever. The table was huge so it was not a problem serving two people on it. The TV came up from a hatch in the side panel and was a medium size TV…I would still like to see something like the Emirates TV. But the selection of TV and movies were quite good and I enjoyed several movies during the flight.

A bit less than an hour after takeoff the food services started. The FA came over to me and took my order and it started with a mixed chicken with Chinese sausage as an appetizer. From there we moved over to caviar with garniture – the garlic bread that was served on the side was way too hard. And the small butter that was handed out had the Thai Airways logo on it but it was brick hard. On the Lufthansa flight the butter had been left out a bit so it was easier to spread on the bread – details, details.

Next dish was something called Lobster bellvue and it was cold lobster served with mozzarella and tomatoes on the side and some balsamic mayonnaise– I have to admit that I’m not that crazy about lobster….this lobster was too tough in my opinion.
For the main dish there were various options . lamb chops, stuffed chicken breast,  beef in green curry, tiger prawns in chili sauce etc. I went for the lamb chops served with vegetable and mashed potatoes on the side and it was a great dish – I enjoyed it with some red wine of course.

When I had finished the main course the FA came around with the cheese trolley and asked if I wanted some cheese. I’m a sucker for cheese so I accepted this of course…but I think that I got the world’s largest portions as I got big pieces of brie, blue cheese etc. Served with port wine it was excellent but there was no way I was able to finish all of it.
The meal was rounded off with a simple dessert…some candy and a choice of coffee and drinks. I have to admit that I like to round of a meal with coffee and Baileys but they did not have any Baileys on this flight so I went for some Otard 1795 instead. Back home this bottle will cost you close to 400 USD – too bad that I don’t have a clue about cognac so that I could really appreciate it.

After the meal the lights were turned off and I was watching the rest of Monsters vs. Aliens before I slipped into the pajamas and had some sleep. There seemed to be two toilets for the first class passengers and they were always clean. But when I went back to the toilet I had to “squeeze” past one of the seats and a curtain that was separating the First and Business class section I guess. The seat was not bad for sleeping in but I think I would have to say that the Lufthansa seat was a bit more comfortable but maybe it is not fair to compare as the Lufthansa flight was a night flight and the Thai flight was a day flight.

After about 5 hours after the last meal the lights came on partially in the cabin again and it was time for second serving. I guess I should have been full after the previous meal but strangely enough I was ready for more food. After a couple of canapés we got the first dish which was marinated beef served on vermicelli (glass noodles thai style) and served with smoked salmon with a shrimp mascarpone and apple filling. This dish didn’t really work for me. Then I got a large portion of lobster soup which was very good but once again the portion was a bit too generous. There were several options for main meal: sliced veal Zurich style, cider braised pork chops, chicken curry Pa-naeng and wok fried stuffed prawn mousse. I went for the boring option…sliced veal. The veal was served with a great thick sauce and it was excellent. The meal was rounded off with a Lemon almond tart which was not that good.

After this meal the lights were turned off again and I’m not sure why this was done – were we expected to sleep again? I guess that is the challenge of long day flights. But after close to 12 hours and 9000 km it was time for landing in Frankfurt
It was not a problem having such a long flight when seated on First class of course. I had lots of great food and drinks and the entertainment options were not bad at all. So the big question is…which was better: Lufthansa First Class (see http://gardkarlsen.com/blog/?p=470 ) or Thai First Class? I’m not sure I’m able to pick a winner here. Even if Thai has newer seats, the Lufthansa seats did feel very comfortable. And the food serving on both flights were very nice. But if I also include the lounges in advance I would have to say that Lufthansa is the winner.
Feel free to get in touch if you have any questions or comments.

From check in I was escorted to the immigration control where I got my passport stamped and through the first class security control where there were no other passengers. And right behind security was the escalator down to the lounge. I thought I was there already but this turned out to be the regular business class lounge. But as soon as I came down the escalator a small buggy car turned up from nowhere and I was asked to get on to be transported to the First Class lounge. I know the business lounge is kinda long but I still feel silly being transported in a small car when I’m still capable of walking

I was pretty much alone in the Thai First class lounge and it was of course with some anticipation that I entered the lounge – after all this lounge has been voted the best First Class lounge in the world in 2009 by Skytrax . So how would it compare to the Lufthansa First Class Terminal experience? (see previous entries on http://gardkarlsen.com/blog/?p=457 and http://gardkarlsen.com/blog/?p=466 . As in the business class lounge I was met by lots of staff greeting me with the traditional wai and I was led by one girl to the seating area. In this lounge you can choose to have a separate room with a few recliners and a TV or you can sit in recliners in the main seating area. The lounge looks pretty exclusive with the large chairs, the soft carpet and this use of dark wood on pillars and walls. I did ask if I could take some pictures and a guy escorted me around and proudly showed me the Skytrax award that is on display in the lounge itself. There is of course a business center where you can use a PC, a separate dining area, a smokers lounge with great ventilation etc.

The food selection was not really that impressive – all the hot food was to order and not buffet style and I had the option of spaghetti Bolognese, spaghetti cabonara, wonton soup, chicken in green curry Thai style, pork in teriyaki and I think that was about it. So all in all the food selection is not spectacular if you compare it with the Emirates lounge in London or the Lufthansa First Class terminal. The drink menu is also a lot shorter in the Royal First lounge but I think that most people will find something they like as they can offer cocktails, beer, port, a couple of red wines and Moet & Chandon champagne.

Another difference from First Class Terminal in Frankfurt compared to the lounge in Bangkok is that the lounge in Bangkok is located above one of the main areas of the airport and you get the constant buzz from the rest of the airport. I think I prefer the serenity of the First Class Terminal

There are also 4-5 shower rooms at the First class lounge that seemed to be very nice and also 4-5 slumber rooms were you can catch some sleep.

One great thing about the lounge in Bangkok is that fact that you have a Royal Orchid Spa. If you have been to Thailand you know that getting a message is quite common so even at the airport they have a spa. When I first arrived I was asked if I wanted a message and I said sure of course. Initially I asked for “just” the neck and shoulder message but everyone I talked to asked me I wanted the 1 hour full body massage….so in the end I caved in and agreed on that. The spa is located just a minute walk away from the lounge and I walked over there and got a lemongrass drink and a cold cloth while I was waiting, But soon I was led into a spa room and told to get undressed and take a shower and get ready for the message. I would of course post some pictures of myself in disposable underwear but in fear of scaring away new readers I think I will avoid that Anyway, it was really, really nice to get a one hour massage at the airport while waiting for the flight.

After the massage I went back to the lounge, had some teriyaki pork lunch and enjoyed a few glasses of champagne before I was told that my flight was ready for boarding. My flight was due to leave from C6 and a lady walked with me to make sure that I went the right way (not that I had been drinking THAT much) and once I got to the gate it looked like I was the last one there….perfect timing in other words. But more about the flight in the next chapter

So what is the conclusion? Which lounge is better…the First class lounge in Bangkok or the Lufthansa First Class terminal? Well, I have to say that I think Skytrax is wrong. The Lufthansa First Class terminal is far better than the First class lounge in Bangkok. First of all the First class terminal in Frankfurt feels more exclusive as it is separate from the main terminal and you don’t get the noise from the airport as you do at the lounge in Bangkok. The food and drink selection at the Lufthansa first class terminal is far better than in the lounge in Bangkok. But I have to say that having a one hour full body massage as a part of the service at the lounge in Bangkok was very, very nice.  But in the end…the Lufthansa First class terminal wins in my opinion.

When I came to Stavanger airport on February 20th 2009 at about 4 PM there were long lines of people waiting to check in. But thanks to my SAS Eurobonus goldcard I went to the business check in counter and this line was very short so after 5 minutes I was check in. I also asked the lady behind the check in counter if you could enter a request in the system to upgrade from my current Economy Extra ticket to business class ticket using my frequent flyer points. It did not seem like she knew what she was doing as she had to ask a colleague of her for everything.

Then I had to line up for security check…there is no fast track at Stavanger airport but even if the line was long it didn’t take to get through. The international section of Stavanger airport is not what I would call exciting – there is only a bar, a duty free shop and a small café. But I used the time to take some photos with my new Canon IXUS camera and as I had my laptop with me (known as Bjarne the 5th) I could also get online. The first leg of the trip was with SK1879 to Copenhagen (CPH) and it is a flight that only takes a bit over an hour. The flight is a SAS flight but it is operated by Atlantic Airways.
I had an isle seat and I was happy there was a seat free between me and the guy by the window as the seats are not that wide on the BAe 146. It was also good to have some distance to the guy as he had a nasty cough. By the way, I see that Atlantic Airways have posted an explanation on the sound that you get after take off : http://www.atlantic.fo/Default.aspx?pageid=4431. As I was in business class I got a cold meal: it was egg, some sort of ham on top of dark bread and a fruit trifle for dessert. Not too bad when you keep in mind that it is a short trip. I also enjoyed a small bottle of red wine and some Baileys in my coffee on the flight.

When I landed in Copenhagen I went straight for the SAS lounge. Once again I asked if it was possible to upgrade to business by using my frequent flyer points and after a bit of work on the PC the woman said “I have now posted a request for an upgrade” – based on this I’m not sure that the person that checked me in in Stavanger got it right. I had a couple of hours of waiting in Copenhagen but they had several types of cheese that I enjoyed (they even had some Manchego cheese) together with a couple of different red wines.

The boarding on my next flight was not supposed to start until 10 PM but already around 9 it seemed like the gate was open so I decided to head out there to see if I could fix the upgrade. When I came to the gate there were already lots of people there and the guy in front of me wanted to upgrade his group of 4 from Economy to Economy Extra but he was told that Economy Extra was full. Due to this he went for upgrade to Business for all 4 and I thought “Oh no, there goes my chances for the upgrade”. But when I came to the counter there were still seats left in business and after 20.000 points were taken from my SAS Eurobonus account, I got a new boarding pass and got seat 4E.

After a few minutes waiting we could board the plane but it took a bit of time before take off as it was snowing in Copenhagen and the plane had to go for de-icing – I think it is the first time I have experienced this in Copenhagen. But at about 11.30 PM it was finally time for take off towards Bangkok. This was flight SK973 in a SAS Airbus A340. After take-off we got noise cancelling headset, slippers and the toiletry bag that contains stuff like ear plugs, eye mask, tooth brush, socks, shoe bag etc.

Dinner was served at 12.30 AM and the starter was a salad of chorizo, artichokes, mushroom, sun-dried tomatoes etc. For the main meal I had the option between the halibut or beef. I went for the beef but as usual it seems like it is hard to get this right on flights. For dessert there were two kinds of cheese with port wine on the side (what happened to the Sauterne that was mention in the menu?) and to round it of there were coffee with various liqueurs and some candy. At this point it was time to round it off so I brushed my teeth and got comfortable in the seat. The seat in business is a lie-flat bed but it is not 180 degrees and due to the inclination I always seem to slide down. Seems like the trick is to tighten the seat belt firmly to avoid the sliding. I’m not that impressed with the entertainment on the SAS flight. I did have my own (small) personal TV screen but the selection of new films was not that great and the games are pretty boring. Isn’t possible to buy and upgrade of the game package? I went to sleep at about 1.30 AM and slept relatively well until about 7. At 8 AM breakfast was served and I enjoyed Shrek on TV while I was eating

At about 09.30 AM or 3.30 PM local time, we landed on Suvarnabhumi airport in Bangkok. Once I got out of the plane there was a sweet Thai lady with a sign with my name on it and she escorted me to the Thai counter where I got my boarding pass for the next leg. I asked if I could use my Eurobonus points for upgraded but this was not possible. I only had an express stop in Bangkok and at 4 PM it was boarding time for TG417 and I had seat 32D in this Boeing 777-200. Thai Airways have a very colourful interior by the way – yellow, blue and dark pink chairs. But it is also matched by the colourful uniforms of the cabin attendants. All of a sudden it was time to food again and this time I had the option of fish or chicken. I went for the chicken with noodles and it was nice and tender and served really warm. Thai are pretty efficient when it comes to the serving (well, the plane was not full) and one example is how they serve drinks: the fill up glasses in advance with water, juice etc and put these on trays together with beer cans and then people just pick what they want when they guy walks around with the tray. The chocolate mousse was pretty good and there was also a tuna salad to start with. Not a bad meal for a flight that lasts less than 2 hours.

At about 8 PM I landed on Sepang airport outside KL. I was a bit nervous that my luggage wouldn’t make it due to my short stop in BKK but it made it. So I got my suite case, got on the KLIA Express train and I took a taxi from KL Sentral to my hotel (Traders) where I wrote this. As you can see from my cell phone blog I can’t complain about the view at least. When I went back after a week it was in SAS Economy class and you can read about that experience here.  A month after this I flew on Emirates airlines in business class and it was fun comparing that to the SAS business class. You can read about the experience with Emirates Airlines on this page. Get in touch if you have any questions.

After a week at work in KL it was time to start the trip back home – and I was just getting over the jet lag on the last day there I checked out early from the hotel but as I’m a regular at Traders hotel I was allowed to use their facilities throughout the day. But after a glass of wine during “happy hour” in the afternoon, it was time for me to get on the road. I took a taxi to KL Sentral and from there the KLIA Express train to the airport. If you are flying Emirates or Malaysia Airlines you can actually check in at the train station but as I had a Thai airways flight, I had to drag my suitcase on board the train. If you want to read more about KL feel free to check out my KL trip report.

I came to the airport at about 7.30 on February 27th and check in was fast. I asked if I could request an upgrade from Bangkok (BKK) to Copenhagen (CPH) but the lady behind the counter told me that I had to make this request in Bangkok. I went through immigration to check out, safety control and took the train out to the terminal to find a lounge.
I first stopped by the Singapore Airlines lounge as I have a Eurobonus Goldcard and Singapore Airlines is also a part of the StarAlliance. But it seems like this lounge is only if you are flying business with Singapore or have a Krisflyer goldcard. So I went over to the Thai lounge instead – right opposite of the Singapore lounge. The Thai lounge is OK but it is relatively small and the selection of food and drinks is limited. But at least I could sit down in a comfortable chair, get a cold drink and get online on the wifi. It didn’t seem like there was any wine on offer in the lounge by the way.

Short video from the lounge

I didn’t stay long in the lounge as I had to go to the gate at about 8.30 pm. My flight was TG418 and I was seated in 33B on this Boeing 777-200. The flight was actually quite full and I guess there are a few people that commute between KL and Bangkok and this was a Friday night. The flight itself was pretty boring…I was stuck in a middle seat so there was not much space to move around. The highlight of the flight was the meal of course. Some sort of Waldorf salad, chicken in a pepper sauce with rice and vegetables and a sweet rice dessert.

The flight was about 2 hours and we landed in Bangkok at about 10 pm. I first headed to the transfer desk to make a request for an upgrade on my SAS flight from Bangkok to Copenhagen. From there I went to the D section of the airport as the flight was leaving from D2 and as there is a Thai lounge there.The Thai lounge in the D section is huge and offers a combination of chairs, reclining chairs, room for meetings, work stations for getting online etc. There are also big TV screens in the lounge that shows news and there is a nice selection of snack and drinks. I have seen better food selection in other lounges but the Thai lounge is not bad at all.

Once again I didn’t have to wait that long as my flight was at 12.30 am. I had to go through security once again when going to gate D2 and once again the machine went off so I had to get frisked once again. I don’t really mind being felt up but it is kinda annoying when you have been through lots of these controls during a long trip. It didn’t take long before I reached D2 and I was of course hoping and keeping my fingers crossed to get an upgrade to business class by using my Eurobonus points…but I soon got the bad news: “Flight is full today”…meaning no upgrade. I got seat 23B on this SK972 to CPH in the Airbus A340 – this was an aisle seat in the 2 seat part of the 2-4-2 configuration.

It was the row right behind Economy Extra and I think this gave some extra legroom and that was of course nice (but then again I’m only like 177 cm/ 5” 10’). Before take off the air con was on and there was lots of “steam” as the cold and warm air met. But it was still very warm on the plane but as soon as the doors were closed it got a lot better. Luckily there was a bottle of water for each seat so that we could stay hydrated. The seat was a bit narrow (or maybe my ass is just getting wider ) and the placement of the hand control is a bit strange. Located on the inside of the seat rest made it hard to get it out and a bit hard to adjust things like channels and volume. The screen is on the tiny side if you ask me and you do not have video on demand in economy and hence you just have to find a movie that has just started. The games were the same boring games that I have tested in business class on SAS.

Take off was on schedule and at about 12.30 am we were on our way towards Denmark. After take off we got our headsets and dinner was soon ready. The meal that evening was chicken on pasta and fried vegetables on the side and there was a cream dessert to round it of. Note that you on SAS economy “only” get two alcohol beverages complimentary. Funny enough I was not sleepy so I started watching the Matrix, The Usual suspects etc. I also walked around in the plane a bit and I walked all the way to the back were a couple of the cabin crew were located andI got some water and candy from them. I found it to be considerably noisier in the back of the plane compared to at my seat over the wing. In the end I had to face my fears…I went back to my seat and tried to get some sleep. But it is not easy as the seats are not really comfortable for sleeping. The flight this time turned out to be quite a marathon flight as they had to slow down due to turbulence. Because of this the flight was 12 hours and 18 minutes!

After a night with lack of sleep and lots of acrobatic attempts to find a comfortable sleeping position, it was time for some breakfast at about 5 am Scandinavian time. The breakfast was very standard…a bun, some ham and cheese, some orange marmalade, orange juice and yogurt.

We landed at about 6.45 am and it was so nice to get out of the plane and walk around on “terra firma”.The sun was rising as we landed and it was beautiful. There was a bit of a stampede as there was a flight leaving for Oslo in just 30 minutes after our landing – but I managed to get through security control without any problems

I went to the SAS lounge to get some coffee, water and get online. It seems like they have gone over to Mac in the lounge now and I don’t mind that. But I think I have to find out how to type in the @ sign when using Mac because I had major problems with that

At 8.10 am it was time for my last leg with SK1870 with Atlantic Airways to Stavanger in Norway. It would have been great with a window seat on this flight as the weather was pretty good. But I was stuck in an aisle seat – well, I was passed out most of the time as I was getting really tired. I landed in Stavanger and as usual it was a bit of a shock…I left KL with like 33 degrees and came to 1 degree and light snow in Stavanger.

Conclusion
Despite of being a Eurobonus goldcard holder this is the first time I have flown SAS long haul in economy class. All in all I wouldn’t say it is any better or worse than other companies that I have used…it is always a bit hard to travel long flights like this in economy class as it is hard to sleep in the economy seat. I would have enjoyed seeing video on demand and I would also like to see more than two complimentary alcoholic drinks. I also like playing games on long flights as it is more interactive – I would like to see better games on the SAS flights.